Chargeback defense and dispute management platform for event organizers
Helps nonprofits and event organizers reduce chargebacks through automated documentation, customer communication, and dispute response workflows.
The problem
Event organizers with no-refund policies and signed terms still face high chargeback rates that drain resources, especially nonprofits relying on volunteer staff. Current payment processors offer minimal support for proving legitimate transactions and customer consent.
Who has it: Nonprofit and for-profit event organizers (festivals, conferences, marathons, ticketed experiences) with 5,000+ annual ticket sales.
Why now: Chargeback rates have increased post-pandemic; event organizers are scaling (15,000+ attendee events) but lack specialized tools to manage disputes efficiently. Payment networks are tightening fraud standards.
Where this came from
2 public sources behind this idea.
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